Within the United States:
Ordering from us has never been easier with our new online ordering
system. Just click 'Add to cart' on products you wish to purchase
and a confirmation screen appears, which also allows you to select
a quantity of the product using the drop-down list to the left. Click
add to cart at the confirmation screen and the specified quantity
(the default is 1) of that product is added to your shopping cart.
Any quantity or number of items can be in your shopping cart. After
you have everything you need, click the view shopping cart button
on the left below the 'Power Search' box. A new screen appears displaying
all the items in your shopping cart, from which you can add or remove
items. If everything is as you desire, click 'Complete Order'. Then
complete the purchase forms and we will send you your products. Your shipping
cost is determined by weight and destination. For Express shipping
please email sales@easybuiltmodels.com or call us at 334-358-5184 for cost and availability.
If you wish to order by phone (334-358-5184) we accept VISA or MasterCard: leave your name, telephone number and the hours you are available and we will take your order by return call.
For APO, FPO, and U.S. territories, the shipping cost will be the actual cost via USPS Priority Mail.
We also accept personal check, money order, MoneyGram, Western Union, wire transfer, or bank transfer. For mail orders our address is: Easy Built Models, PO Box 681744, Prattville, AL 36068-1744.
Outside the United States:
All foreign orders are payable in US dollars. We accept VISA, MasterCard, MoneyGram, Western Union, bank transfer, wire transfer, or money
orders payable in US dollars through a US bank. We reserve the right to refuse any order for any reason. You can order online
or via the postal system. To order products online, click 'Add to cart' on
products you wish to purchase and a confirmation screen appears, which
also allows you to select a quantity of the product using the drop-down
list to the left. Click add to cart at the confirmation screen and
the specified quantity (the default is 1) of that product is added
to your shopping cart. Any quantity or number of items can be in your
shopping cart. After you have everything you need, click the view
shopping cart button on the left below the 'Power Search' box. A new
screen appears displaying all the items in your shopping cart, from which
you can add or remove items. If everything is as you desire, click
'Complete Order'. Then complete the purchase forms; make sure to include
your phone number and email address. Shipping charges will not be visible when you place your order, you will be contacted via email with the shipping costs. You must approve this cost before your order will be mailed. The $3.00 handling fee shown on your invoice is for completing customs forms.
Foreign orders are sent via United States Postal Service Airmail.
The cost is based on the destination, weight, and dimensions of your package(s). The shipping
cost includes postage and insurance.
You must approve these charges before your order will be mailed. If
approved, these charges will appear on your credit card bill.
If you want to know the shipping charge before you order,
send us an e-mail with a list of what
you want to order and the destination country. We will let you know the cost. Please note: this will not include any taxes or duty you may be charged by customs in your country.
If you wish to order by phone (334-358-5184) leave your e-mail address, telephone phone number, name as it appears on credit card, Visa or MasterCard card number, expiration date, 3 digit security code on the back of the card, your billing & shipping address, and the catalog number(s) and quantity. Telephone orders are confirmed via e-mail only. We will e-mail you with the total cost, including shipping, for your order. If you accept the charges, you must reply with a confirmation to the email.
To order by mail, contact us via e-mail or post with a list of what you want to order and the destination. We will respond with the total cost. Please note: this will not include any taxes or duty you may be charged by customs in your country.
EBM Inc. reserves the right to refuse any order.
Return Policy:
All returns must be authorized by us. Please contact us at daveann@easybuiltmodels.com to request authorization. Merchandise can be returned for refund of the purchase price, less shipping, if merchandise is returned unopened and undamaged within 10 days. All returns should be carefully packaged and insured for the full purchase price. There is a 15% restocking fee on returned merchandise.
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